FREQUENTLY ASKED QUESTIONS
Yes, we strive to ensure that the product images on our website are accurate representations of the actual products. However, there may be slight variations in color or appearance due to factors such as lighting and screen resolution.
Your sales receipt will be emailed to you shortly after you place your order. You can also view your sales receipt by logging into your account and clicking on "Order History."
We offer 14 days guaranteed money-back program. To return an item, please contact us for a return authorization number. You can then return the item to us in its original packaging with the return authorization number clearly written on the outside. You can contact us regarding to the issue and refund.
How long do shipping times take?
We will dispatch the items as quickly as possible because we deal directly with our own air express shipping partners. Your order will be shipped between one to five days, and the items will arrive within 15 to 26 days. It can sometimes arrive in less than 15 days. Depending on the target countries, each product may differ slightly. Shipping time from US warehouse to US warehouse is 4-14 days.
If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted -- then simply CONTACT US, and we’ll give you a refund. You won’t be asked to ship the product back to us.